UK Delivery Information
||How long will it take?
||Items delivered in 3-5 working days* (Excludes Local, Public & Bank Holidays)
Orders placed by 2.00pm Mon-Fri will be delivered the next working day* (Excludes Sundays, Local, Public & Bank Holidays)
*UK Delivery, Additional delivery days
The below postcodes may require a further 2 additional working days for delivery Post Codes starting with: AB, BT, DD3-11, DG3-14, DG16, EH35-40, EH42-46, FK14, FK18-21, G83-84. IV1-28, IV30-31, IV36, IV40, IV52-54, IV63, KA6, KA18-19, KA26-28, KY9-10, KY14-16, KW1-14, ML11-12, PA20-33, PA35-38, PA49, PH3-16-26, PH30-39, PH49-50, PO3-41, TD1-14,
The following postcodes may require a further 3 additional working days for delivery Post Codes starting with: IM1-9, IM99, TR21-25
The following postcodes may require a further 4 additional working days for delivery Post Codes starting with: PA62-72, PA74-75, PA80, PH40-41
The following postcodes may require a further 5 additional working days for delivery Post Codes starting with: HS1-8, IV41-49, IV51, IV55-56, KW15-17, PA34, PA41-48, PH42-44 ZE1-3,
The following postcodes may require a further 6 additional working days for delivery Post Codes starting with: HS9, PA61, PA73, PA76-78,
The following postcodes may require a further 8 additional working days for delivery Post Codes starting with: PA60,
You will not be allowed to submit an order with items that are out of stock.
If only part of your order is available, we will dispatch the items that are in stock and cancel the out of stock items. You will not be charged for any items that are not sent to you.
Our Standard and Express deliveries are made by Evri. You can track your delivery via your account or by using Evri Tracking . A tracking number will sent by email once your order has been despatched.
Your order will be shipped to you as soon as possible, subject to payment card authorisation and stock availability.
If the dispatch confirmation email is sent to you before 4.00pm, Monday to Friday, your order will be collected by the appropriate delivery courier that day. Orders with dispatch confirmation emails sent after these times will be collected by the appropriate delivery courier the next business day.
We cannot guarantee delivery within our usual timescales to a small number of areas. Please allow the above working days for deliveries to the Scottish Highlands and Islands, Northern Ireland, Isle of Man, Isles of Scilly.
All deliveries will be made according to the carriers' standard procedures. Our delivery services does not require a signature. Packages that will not fit through your letter box may be taken back to the postal depot for collection.
International Delivery Information
Unfortunately we are currently unable to despatch orders internationally. This is a temporary measure and we are working to bring this service back as soon as possible.
Prices, Taxes and Payment
The website will charge and take payment in £ Pound Sterling. All prices shown on the site are inclusive of local UK (Value Added Tax) VAT at 20% and if you are in an EU country currently, this will be the price you pay. Orders for Non EU destinations will not be charged VAT and will have this deducted at checkout. Copy invoices are available from within your online account control panel. Simply login to your account for details.
Payment methods available include AMEX, Mastercard, VISA & PayPal.
You can review the status of your order at any time by logging in to the ‘My Account’ section of our website and selecting ‘Order History’. Alternatively, you can click the "Parcel Tracking" link in your dispatch email or via the appropriate courier service website. We do not offer tracking for international deliveries.
If you would like any help in finding out the status of your order or tracking its delivery progress, please contact our customer services team via email on click here.